1Digital Products
This covers eBooks, downloadable files, templates, and other digital resources sold through warisweb.com. Because these products are delivered electronically the moment your payment is confirmed, traditional physical-style returns generally don't apply once a working file has been successfully delivered.
If you're unable to access or download a digital product you've paid for, please contact us — we're happy to check what's going wrong and get it sorted.
- Genuine technical or delivery problems (a corrupted file, a broken download link, or non-delivery) will be investigated and resolved — by resending the file, fixing the issue, or issuing a refund, depending on what's appropriate.
- If a digital product genuinely cannot be delivered as promised, or you were charged more than once for the same item, the affected payment will be refunded.
2Website Development & Digital Services
Services such as website development, design, SEO, maintenance, hosting/domain setup, and third-party integrations are customized to each client. Work may begin once you've confirmed the scope and made the agreed payment.
Refund eligibility depends on the stage of the project and the amount of work already completed at the time of your request. As a general rule, the following are not automatically considered refundable:
- Payment for work already completed or delivered milestones
- Designs or content you've already approved
- Domains, hosting, or other third-party services already purchased or activated on your behalf
- Work that has already started, even if not yet finished
If WarisWeb is unable to deliver a service that was agreed upon and paid for, we'll review the situation individually and offer an appropriate resolution — which may include completing the work, adjusting the scope, or a partial or full refund depending on the circumstances. This section works alongside — not instead of — any specific proposal, quote, or written agreement for your project.
3Domain & Hosting
Domain registration, web hosting, SSL certificates, and other third-party subscriptions or licenses are provided through third-party registrars and providers. These purchases are subject to that provider's own refund and cancellation policy.
Once a domain, hosting plan, or other third-party service has been purchased or activated, WarisWeb cannot guarantee a refund for it — though we're happy to assist with any refund request you'd like to raise directly with the provider where possible.
4Duplicate Payments
If you accidentally make a duplicate payment for the same order or service, contact us with your payment details so we can verify what happened. Once confirmed, the duplicate amount will be refunded.
5Failed or Unsuccessful Payments
A failed payment does not create a completed purchase — if a transaction doesn't go through, no product or service is considered bought.
If money has been debited from your account but your order or payment wasn't completed successfully on our end, please contact us with your transaction details (amount, date, and payment reference) so we can check with our payment provider and resolve it — usually by completing your order or refunding the amount.
6How to Request a Refund
To request a refund, contact us at info@warisweb.com or call +91-84332-20633. To help us resolve your request quickly, please include:
- Your name
- The email address used for the purchase
- Your order or payment reference number
- The date of the transaction
- The reason for your request
- Any relevant screenshots or details, where applicable
7Refund Review
Every refund request is reviewed individually. We look at the nature of the purchase (digital product or service), the payment status, the delivery status, how much work has been completed, and any specific terms that applied to that purchase or project.
8Refund Processing
We don't promise a fixed processing timeline, since this can vary by case. Where a refund is approved, it will generally be processed back through your original payment method, where technically possible. The exact time it takes for the amount to reflect in your account depends on your bank, card network, or payment provider's own processing timelines, which are outside our control.
9Policy Updates
WarisWeb may update this Refund & Return Policy from time to time as our products, services, or applicable requirements change. We'll update the "Last updated" date at the top of this page whenever we do. We encourage you to review it periodically.
10Contact Us
If you have any questions about this Refund & Return Policy, or you'd like to raise a refund request, reach out to us: